I don’t think I’m overstepping by suggesting that airlines have borderline disdain for infrequent fliers. Even though those people are actually critically important to the success of th… | Continue reading
The day has finally arrived. United has been talking about its livery refresh for some time, and we know what it looks like. I have to say thanks to United for rolling it out yesterday, because I w… | Continue reading
This week’s featured link: Meet the route planners mapping United’s future – Crain’s Chicago BusinessHere’s a nice look at the dynamic duo behind United’s recent… | Continue reading
It’s a lofty title to be sure. Janet joined United in November 2017 to fill the first regional president position here on the West Coast. I assume this role was meant to project both internal… | Continue reading
Next year, another round of slots at Tokyo’s close-in Haneda airport opens up, and the battle to procure them has begun. American, Delta, Hawaiian, and United have all staked their claims wit… | Continue reading
50 Years On, Boeing’s 747 Is Fighting for Survival – Popular MechanicsI was asked to comment for a piece on the 50th anniversary of the 747. This celebration has turned into quite a bit… | Continue reading
United put out a press release yesterday touting a big increase in the number of premium seats onboard its aircraft. Some of this (like adding a row to the A319/A320 fleet) is all about being compe… | Continue reading
Southwest paid for FAA inspector during shutdown – MarketWatchShrewd move by Southwest or inappropriate preferential treatment that casts shame over the government? HIGH FLYER INTERVIEW: THE … | Continue reading
As the Midwest continues to be crushed by the polar vortex, I found myself wondering just how operations have run this year. There have been several bad weather events that have snarled operations,… | Continue reading
United opened its newest Polaris lounge at Los Angeles International Airport (LAX) last week, so I headed on up the road to go check it out. While I was there, I was given some time to talk with CE… | Continue reading
I don’t remember this being a thing in the past, but airlines now seem to be releasing details on the most-watched entertainment options onboard from the previous year. Initially I was going … | Continue reading
It has been a long road for the regional carrier ExpressJet, but the recent announcement that ExpressJet would be acquired by United (through a subsidiary) brings the airline right back to where it… | Continue reading
The news started rolling in on Tuesday. United would be purchasing regional-operator ExpressJet from its current parent company SkyWest, but this is no ordinary purchase. It’s a very complex … | Continue reading
This week's featured link: New terminal designed to be exact opposite of usual LaGuardia - Runway Girl NetworkThey had me at the headline. LaGuardia opened up the first phase of its terminal redo. It's still a long road | Continue reading
This week's featured link: Alitalia relaunch to include Italian state ownership - USA TodayThis is excellent news for all admirers of the Worst Airline Ever. For anyone who thought Alitalia might go under or get merged into | Continue reading
United rolled out a handful of changes to the MileagePlus program on Friday. There was nothing particularly earth-shattering in this round of changes, and I wasn't planning on writing about it... until United got me | Continue reading
Tomorrow is Dorkfest! Hope to see some of you at In-N-Out by LAX between 11 and 1p... This week's featured link:How United’s Working to Right the Ship: An Interview With UA Leaders - The Points GuyChris | Continue reading
This week's featured link: United Airlines President on Turning Skeptics Into Believers - Skift As you know, I love interviews. Here's one with Scott Kirby, United's President. Two for the road: Fresh News About Old Airport Hotels - Stuck | Continue reading
I'm not done with Scott Kirby just yet. In the same media gathering where I asked about yesterday's topic, scope relief, someone else asked about the future of the Washington/Dulles hub. I'll just | Continue reading
At the International Aviation Forecast Summit last week, United President Scott Kirby was unsurprisingly in high demand. After his presentation, he took a few minutes to sit with a handful of media so we | Continue reading
Thanks to a mess of bad weather in the eastern half of the country, it has been a rough summer for airline operations. I swear it's been so bad lately that any day I | Continue reading
Everyone remembers what happened on April 9, 2017. Ok, you might not recall the exact date, but that was the day that the Chicago airport police forcibly dragged Dr. Dao off a United Express | Continue reading
This week's featured link: United adding Miami-Washington Dulles flights as American drops route - USA Today As someone who lives close to Dulles said to me, "Am I the only one shocked to find out they didn’t | Continue reading
This week's featured link: Watch the new Big Metal Bird: Island Hopper - United Hub This one has always been on the bucket list - flying the famed island hopper that goes between Guam and Honolulu. | Continue reading
Yesterday, American Eagle flight 4927 landed in Salisbury, Maryland right around dusk. That flight, operated by a Dash 8-300, marks the end of turboprop operations for its owner, Piedmont, and for American Eagle. | Continue reading
Just this week, United quietly started filing a handful of fares that include Economy Plus seating in the Newark to Ft Lauderdale market. The fares are pretty | Continue reading
When I first saw the announcement that United and its joint venture partners Lufthansa Group and Air Canada were rolling out Transatlantic fares without the fir | Continue reading
If you're super rich and famous, you may have heard of the Private Suite at LAX. If you haven't, well, then you clearly aren't rich and/or famous enough. Unit | Continue reading
When United first announced that it would shift flying in Newark to focus more on local traffic while Washington/Dulles would be bulked up to handle connections | Continue reading
This Week's Featured Link: Iceland's WOW air eyes first foreign hub, Asian routes - ch-aviation I can't say this news about WOW is making me all that bullish | Continue reading
If your name is too long, too short, hyphenated, or contains an apostrophe — you probably have trouble while flying.Apostrophes, hyphens, and other special characters in names have been an issue for flyers for many years. A blog post from 2007 describes a flyer having trouble wit … | Continue reading
United just can't catch a break from its terrible, horrible, no good, very bad PR nightmare.In the past few weeks alone, United Airlines has found itself at the center of numerous controversial stories, the biggest being when it violently removed a passenger from an overbooked fl … | Continue reading